Built by people who ran an MSP. Taskift gives a small IT shop one board for every client's tickets, projects and recurring maintenance, without the weight of a full PSA.
Sound familiar?
A PSA you barely useYou pay for billing, contracts and dashboards when you mostly need tickets and checklists.
Maintenance from memoryBackups, patches and reviews depend on someone remembering to do them.
Clients asking for statusClients email to ask where their ticket is because they cannot see it.
How Taskift fixes it
Every client on one boardEach client in its own color, side by side, so the whole queue is one screen.
Recurring maintenanceBackup checks, patch reviews and renewals repeat on their own.
Request form per clientClients submit tickets through a form; each lands in their project.
Free client guestsClients see their own tickets and nothing else, at no cost.
Onboarding checklistsTemplates for new clients and offboarding users, with milestones.
AI agents for the busyworkGive an agent a seat to triage requests or check expiry dates, and review its work.
Templates for MSPs
Questions
Is Taskift a PSA?
No. It covers tickets, projects, recurring work and client visibility. It does not do billing, contracts or RMM.
Can each client see only their tickets?
Yes. Invite each client as a free guest and share only their project.
How much does it cost?
$5 per user per month billed annually, or $6 monthly. Client guests are always free.
Is there a helpdesk template?
Yes. The MSP / IT helpdesk template has ticket statuses, recurring maintenance and onboarding checklists.
Run every client's queue on one boardEarly access is open. $5 per user, client guests free.Get early access →